« Lecteur Navigo, the survey application » A fantastic app to survey easier at lower costs!
Written by Spirtech on 12/12/2021
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Today, Leslie had lunch with her friend Eddy, whom she hasn't seen for a long time. She asks him for news. Eddy now lives in Paris and he has been mandated to conduct fraud investigations on the bus of Île-de-France Mobilités, the organizing authority for transportation in Île-de-France.
Intrigued, Leslie asks him what does his job as an investigator consist of. She could already see him ready to catch all the nasty fraudsters, like the FBI!
Eddy explains to her how his investigations are conducted. With his smartphone:
- He asks the traveler a few questions about the itinerary and fills out its digital survey.
- Then, with Lecteur Navigo application, he checks the traveler's ticket always with a smile.
- And that's it. In less than a minute it's done.
Leslie is fascinated by Eddy's work, but she questions the purpose of the investigations. Will he fine the fraudsters next? What happens to passenger ticket data?
Everyone please relax:
- Eddy is definitely not a controller.
- No one will be fined as a result of this survey.
- All data displayed and collected is anonymous.
The purpose of these investigations? It allows Île-de-France Mobilités to get and share the fraud statistics of all the bus lines of the Ile-de-France network with transport operators.
I see you, you have a question: How a simple phone is able to check the validity of a transport card?
It is true that in the past, special machines were needed to read the contents of a card. But Île-de-France Mobilités didn’t want to burden the investigators with heavy and expensive machines, and Spirtech helped them in this process.
Thanks to NFC and our wonderful engineers, it's possible to use a simple phone to read a card as securely as if it were a specific machine.
And it is our CCM solution that allows a transporter to implement this functionality on both Android and iPhone.